Privacy Policy

Business Italian ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect when you use business-italian.com, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Business Italian is the corporate training division of Of Course Italian. Business Italian works with organisations to identify their language training requirements and recommend appropriate programmes, while Of Course Italian manages tutor recruitment, course delivery, bookings, administration and payments.

Who we are

Business Italian
Website: https://business-italian.com

Business Italian operates as the corporate training arm of Of Course Italian.

Parent company: Of Course Italian
Website: https://ofcourseitalian.com

For the purposes of UK data protection law, Business Italian and Of Course Italian act as the data controller for the personal information described in this policy.

Information we collect

Information you provide

When you submit an enquiry through our website, we may collect:

Full name
Company name
Job title
Business email address
Telephone number
Company location
Number of employees
Type of organisation
Training requirements
Preferred course format (online, in-person or hybrid)
Preferred training schedule
Budget information (where provided)
Any additional information included in your message

Enquiry submissions are processed through a secure serverless form handler hosted on Cloudflare Pages and delivered via SendGrid for the purpose of responding to your enquiry.

Information collected automatically

When you visit our website, we automatically collect certain technical information, including:

IP address (or an anonymised/truncated version where applicable)
Browser type and version
Device type
Operating system
Pages visited
Time spent on pages
Referring website
Date and time of your visit
Approximate geographic location derived from your IP address
Website performance and usage statistics

How we use your information

We use your information to:

Respond to your enquiry.
Recommend appropriate language training programmes.
Prepare quotations and proposals.
Arrange consultations or discovery calls.
Provide our services if you become a client.
Improve our website and services.
Monitor website performance and visitor behaviour.
Comply with legal obligations.

We process your information under one or more of the following lawful bases:

Your consent.
Performance of a contract or steps requested before entering into a contract.
Our legitimate interests in operating and improving our business.
Compliance with legal obligations.

Cookies and analytics

Essential cookies

Essential cookies are required for the operation, security and functionality of our website.

Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors use our website, measure the effectiveness of our marketing and improve our services.

Google Analytics collects information including pages viewed, time spent on pages, navigation paths, device and browser information, approximate geographic location, referring websites and general engagement with our content.

Google Analytics uses cookies and similar technologies to collect this information. Where required by law, analytics cookies are only placed after you have provided your consent through our cookie banner.

For more information about how Google collects and processes data, please visit:

You can prevent Google Analytics from collecting information by:

Declining analytics cookies using our cookie banner.
Installing the Google Analytics Opt-out Browser Add-on .

Cloudflare and GitHub

Our website is hosted on Cloudflare Pages and developed using a private GitHub repository.

Cloudflare may process technical information such as IP addresses, browser information and security logs to securely deliver website content, protect against malicious traffic and improve website performance.

GitHub hosts the source code for the website but does not receive or process personal information submitted through our enquiry forms.

Sharing your information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business, including:

Of Course Italian
Google Analytics
Cloudflare
Website hosting providers
Email service providers
Professional advisers where legally required

Data retention

We retain enquiry information for up to 24 months after our last communication unless you become a client or we are required to retain the information for legal, accounting or tax purposes.

When personal information is no longer required, it is securely deleted or anonymised.

International transfers

Some of our service providers may process personal information outside the United Kingdom. Where this occurs, appropriate safeguards are implemented in accordance with UK GDPR.

Your rights

Under the UK GDPR you have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Request restriction of processing.
Object to certain processing activities.
Request transfer of your information (data portability).
Withdraw consent where processing is based on consent.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) .

Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. However, no method of transmitting information over the internet can be guaranteed to be completely secure.

Third-party websites

Our website may contain links to external websites, including Of Course Italian. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal obligations. The latest version will always be published on this page with the updated revision date.

Contact us

Questions about this Privacy Policy can be sent to federica@business-italian.com .